Why Buy From The House Supplier

The House Supplier is a U.S.-based online supplier of professional plumbing, heating and HVAC products, operated by The Fire Alarm Supplier LLC, part of the JEM Systems group in Atlanta, Georgia. Here is what you can expect when you order from us.

A deep catalog of professional brands

We carry more than 14,800 products from 180+ manufacturers, including Rheem, Navien, Moen, Delta, American Standard, Toto, Viega, Charlotte Pipe, Mueller Streamline, Watts, Zurn, Taco, Honeywell Home and Milwaukee Tools. Water heaters, boilers and hydronics, valves, pipe and fittings, drains, fixtures, pumps and tools are all in one place. Browse the full list on our Brands page.

Technical help from real people

Send us a part number, a model number or a photo of the old part, and we'll help you find the right match. A real person reads every message and replies within one business day. Our guides and technical reference charts cover sizing, specifications and cross-references.

Fast, clear shipping

Orders ship from Seattle, Washington, via UPS Ground, and heavy or oversized items ship by LTL freight. Standard parcel shipping is free on eligible orders of $99 or more. See our Shipping Policy for rates and delivery times.

Straightforward returns

You have 30 days after delivery to request a return of unused items in their original packaging. A 15% restocking fee applies, and we waive it and cover return shipping when the mistake is ours. Read the full Return & Refund Policy.

Manufacturer warranty

Products carry the manufacturer's warranty. If you need to make a claim, we'll help with proof of purchase and part details. Learn more on our warranty page.

Trade accounts for professionals

Contractors, technicians and property managers can apply for a Trade Account with trade pricing on eligible brands, a dedicated point of contact, help with bulk orders and tax-exempt purchasing with a valid certificate.

Questions?

Check our Frequently Asked Questions, email info@thehousesupplier.com or call (404) 678-9908, Monday through Friday, 8:00 AM to 5:00 PM Eastern Time.