About Us
The House Supplier is a U.S. based online supplier of professional plumbing, heating, and HVAC products. We carry the same trusted brands contractors rely on every day — and we make them easy to buy online, with clear stock status and fast shipping across the United States.
Who We Are
The House Supplier is operated by The Fire Alarm Supplier LLC, part of the JEM Systems group, based in Atlanta, Georgia. We built this store around a simple idea: buying professional-grade plumbing and HVAC supplies online should be as straightforward as buying anything else — with clear pricing, honest stock levels, and someone real to talk to when you have a question.
Part Of An Established Family Of Suppliers
The House Supplier is a sister brand of The Fire Alarm Supplier. Both are operated by The Fire Alarm Supplier LLC, part of the JEM Systems group, a distributor of fire alarm, life safety and BDA equipment. The Fire Alarm Supplier is a trusted online supplier of fire alarm and life-safety equipment serving customers throughout the United States. We apply the same standards that built that business — genuine products, transparent pricing, and responsive customer support — to plumbing, heating, and HVAC. Orders ship from Seattle, WA via UPS Ground; heavy and oversized items ship LTL freight.
Meet Our Team
The people behind The House Supplier. Our team is here to help and support you.
How We Operate
We offer a deep catalog of professional plumbing, heating, and HVAC products. Stock status is shown on every product page; items that aren't in stock are special order and typically ship within 1–2 weeks.
Orders ship from Seattle, WA via UPS Ground; heavy and oversized items ship LTL freight. We deliver parcel orders to all 50 U.S. states, U.S. territories and APO/FPO/DPO addresses; freight and oversized items ship within the contiguous United States only (see our Shipping Policy). We keep our overhead low so our prices stay competitive.
Who We Serve
Our customers include licensed plumbers and HVAC technicians, general contractors, property managers, facility maintenance teams, and experienced homeowners tackling their own projects.
Whether you need a single replacement cartridge or a pallet of fittings for a job site, you get the same catalog, the same pricing, and the same support.
What We Carry
Water heaters and tankless units, boilers and hydronic heating, valves and backflow preventers, pipe, fittings and nipples in copper, PEX, PVC, CPVC and black iron, drains and drainage, fixtures and finish trim, pumps, hangers and strut, water treatment, and professional tools — from manufacturers including Rheem, Moen, American Standard, Viega, Charlotte Pipe, Mueller Streamline, Milwaukee Tools, Toto, Delta, Zurn, Watts, and many more.
Our Commitment To You
- Honest stock status. Every product page shows whether an item is in stock; items that aren't are special order and typically ship within 1–2 weeks.
- Real support. A person reads every message and replies within one business day.
- Secure checkout. Every page is SSL-encrypted and payments are processed through Shopify's secure gateway. We never store your card details.
- Clear policies. Our Shipping, Return & Refund, Privacy, and Terms are written in plain language, with no hidden conditions.
Get In Touch
8:00 AM – 5:00 PM Eastern Time
Atlanta, GA 30336, USA